Given our current global heightened emotions, frustration, tension and anger… here’s the only communication approach you should use today —

Listen.

Information talks. Wisdom listens.

As leaders of your respective businesses and communities, today is about listening.

You might think of this communication skill as an oxymoron. After all, Speak For Yourself® works with decision makers on how to communicate trust and confidence. We help you organize your content and deliver your messages!

BUT – today, and every day (for the record), half of communicating is stopping to really hear what your team, your Board of Directors, and your community is really saying.

Melissa Daimler writes @HarvardBusinessReview, “Listening is an overlooked tool that creates an environment of safety when done well.”

We suggest several do’s and don’ts regarding listening skills:

      • DO ask questions.
      • DO paraphrase.
      • DO suspend judgment.
      • DO create space so that you really have the time to listen.
      • DON’T share your own problems/story/history.
      • DON’T interrupt.
      • DON’T “one-up” the other person.

If you do all the talking, you’ll never gain insights. You already know what you know.

© 2020 Karen Cortell Reisman, All rights reserved   

Want a customized Speak For Yourself® virtual workshop on how to communicate formally, informally, and electronically? Email Info@SpeakForYourself.com

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#Speaking #PresentationSkills #BusinessCommunication #OrganizationalCommunication #Speaker

Karen Cortell Reisman, MS, Executive Communication Author & Speaker

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