Stop, Look, and Listen

By Rachel Schwarz

So far, your tips for becoming a more effective listener are to nod, smile, and paraphrase. Tip number four is one of the most important, because it ties everything together. The good news is it’s the easiest one so far: LOOK!

Have you ever tried to have a conversation with someone who was returning an e-mail, creating a grocery list, or watching TV? It’s difficult to avoid feeling like the other person is more interested in their other task than in what you have to say. So, when someone is talking to you, look at him or her.

This will not only help you focus on the conversation, but will also reinforce that you want to be involved in the interaction. So put down your phone, and pause that DVR- someone wants you to listen!

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