3 little phrases with big impact

3 little phrases with big impact

“You have a superpower that you might not know about: the power to make another person glow,” reports Stephanie Harrison, happiness and well-being expert, in a study she conducted.

Her study finds that we underestimate how happy someone feels after recognition.

3 phrases that pack a positive punch

“You are making a difference.” 

Don’t think, “That’s cheesy.”

Do ask yourself, “How can I encourage others in micro or macro ways?”

Examples:

  • “Did you see how that team leader proudly walked out with a huge smile? You are making a difference.”
  • “The money you raised at our silent auction will help fund our museum awareness campaign. You are making a difference.”

“You inspire me.” 

Ask yourself, “Who has inspired me lately?”

Harrison provides this helpful script:

Start with:

  1. “You inspire me …”
  2. Then add the reason why: “… in the way you show up for your team…”
  3. Finally, share the impact it has had: “… and it’s made me think about how I can be more collaborative.”

Barbara Franklin’s Art Show

Example:

  • “Barbara, you inspire me. You’ve embraced your passion as an artist and now you’re exhibiting at art shows. It makes me think about how I can continue to sharpen and share my passion for speaking.”

“Tell me more about that.”

Disclaimer: It’s one of my favorite phrases that I’ve blogged about before. Saying these words make you a better listener which makes you a better communicator.

Harrison adds, “Being listened to helps people feel safe, supported and acknowledged. One thing that’s guaranteed to make someone’s day: asking them to tell you more about their interests, feelings and experiences.”

To create space for others to open up Harrison suggests:

  1. Find out what is important to them: “What do you do that’s meaningful to you?
  2. Ask them to elaborate on their experience: “What did it feel like when you heard you’d won the deal?”
  3. Invite them to go deeper: “Tell me more about how you interpreted that feedback.”

Double benefits

Emerging from the pandemic might create socially awkward moments. Use these phrases to ease your anxiety and increase your authentic conversational good will with others.

Harrison shows, “There’s a bonus in store for you: It doesn’t just make the other person glow; it ends up making you glow, too.”

It’s a win-win.

#communication   #SpeakForYourself   #KarenCortellReisman   #3SuperpowerPhrases

Public Speaking Craziness – Handling Critical Fumbles

Public Speaking Craziness – Handling Critical Fumbles

Damar Hamlin collapsed on the field in the first quarter of the Buffalo/Cincinnati “Monday Night Football” game. He suffered cardiac arrest and he is now (at time of posting) in critical condition.

Players knelt, cried and prayed. Fans stood up quietly and prayed. Sports commentators showed shock and emotion.

What struck my husband, Jimmy, and me as we watched this terrifying situation unfold:

  • Fact 1: This matchup is considered the biggest regular-season game in the 22-year history of Paycor Stadium.
  • Fumble Fact 1: Priorities can change in an instant.
  • Fact 2: Practice, preparation and performance create positive outcomes. These teams were ready to play.
  • Fumble Fact 2: Real-time trumps real-plans.
  • Fact 3: Two teams play a game and one team wins.
  • Fumble Fact 3: Rules change depending on situational context.

How this traumatic situation relates to you

As speakers and leaders you experience critical fumbles too.

Here are some crisis management guidelines when let’s say … a pandemic strikes, a tornado destroys your building, or an attendee at your meeting faints:

  1. Communicate with your team. All of a sudden the Bills and Bengals were no longer rivals. The coaches conferred. The players from both sides united.
  2. Listen. Get the facts as they unfold.
  3. Follow your mission/value statement. Take the action steps that you’ve already defined for your business.
  4. Have perspective and weigh the options. “Monday Night Football” postponed the game. Damar Hamlin’s health crisis became more important.

In business and life you play the game and you give the presentation you’ve prepared for.

And when those fumbles happen, you stop, prioritize, find perspective, communicate, listen and go in a different direction.

#Communication  #KarenCortellReisman  #SpeakForYourself   #CommunicationFumbles

Photo Copyright: <a href=’https://www.123rf.com/profile_andreadams1974′>andreadams1974</a>

Top 5 Best 2022 Communication Habits

Top 5 Best 2022 Communication Habits

With 4 days left of this year it’s time to devour our best-of list – guaranteed to boost your communication skills even more in ’23.

◉ Find the humor. Even during drama-filled situations – funny stuff happens. Use this material in your conversations/presentations.

◉ Ask questions. You will be forced to listen more and you’ll learn more than if you’re doing all the talking.

◉ Read more. Fiction or non-fiction – you’ll gain insights and become even more articulate. Even a trashy novel can provide examples of how to use dialog, plot development, what makes for a good or dumb story.

◉ Reflect on your positive communication experiences in ’22. You do a great job of remembering in exquisite detail when you think you’ve failed at running that meeting, or facilitating the board discussion, or giving a speech to your shareholders. Think back on when you rocked on your platform(s). Not only will this make you feel great – but it has a positive rollover effect on your future gigs.

◉ Write more. I began writing this weekly blog years ago – kicking and screaming. I did not want to add this task into my weekly regimen. Now I realize it’s been one of my best communication habits. Writing makes you a better communicator. I am forced to observe with purpose… all the time… constantly mining for good info and stories. My friends live in fear of when they’ll be quoted here!

🥂 🎉   Thank YOU for being blog post readers and happy / healthy new year!  🥂 🎉

#communication #SpeakForYourself #KarenCortellReisman #Top5CommunicationHabits

photo credit: Robin Sachs Photography

The trick to sounding conversational at the lectern

The trick to sounding conversational at the lectern

Did you learn in grade school that when you give a presentation you must “act” a certain way?

Going full Shakespeare

Here’s what we see with our Speak For Yourself® clients: When you stand up to deliver your message you transform! The real you goes missing and you go full Shakespeare. Or, conversely, you become muted.

Where did “you” go?

The best mental exercise to sound like yourself at the lectern & reduce performance anxiety

Three steps:

  1. Think about a friend that you meet with to just hang out and talk.
  2. What’s the location? Where are you when you have these chats?
  3. What are you drinking? (Doesn’t have to be alcoholic.)

Some recent client responses:

  • Person: His brother. Watering hole: A campsite at their 700 acre family ranch. Drink: Blanton’s Bourbon
  • His mother. Back porch by the pool. Iced tea with lime and mint.
  • Her husband. Their Crested Butte house on the deck – drinking chilled dry Grey Goose martini.

When you are giving a speech imagine you’re talking to your buddy, in your favorite hang-out location, sipping on your drink of choice.

THAT’S the voice and tone you want to project at your board meeting, panel, or quarterly townhall.

Fill in these blanks and add to our blog comments. Picture that set up at your next event. You will sound conversational and like you.

Person: _____________   Watering hole: _______________  Drink:  _______________

 So, tonight when I’m being interviewed as a “Local Legend” of National Speakers Association – N. TX Chapter I’m going to imagine I’m with my husband,  sitting on the porch of our Star Ranch, sipping Glenlivet neat.

PS: check out our new website!  www.speakforyourself.com

#Communication   #SpeakForYourself   #KarenCortellReisman   #SoundCoversational

The biggest mistakes novice speakers make

The biggest mistakes novice speakers make

Even CEOs and veteran presenters commit these presentation skills’ crimes!

COMMUNICATION MISTAKE #1: Misunderstanding audience expectations.

Don’t be the team that works only on presenting your solutions to the client or prospect. Be the group that gathers this intel first:

Where is prospect pain? What makes them tick? What are they good at? Who competes with them? Where can they improve? What defines success for them? How knowledgeable are they about your topic? Experience range?

COMMUNICATION MISTAKE #2: Memorizing your speech.

Don’t commit your speech to memory. Just know how you will start and how you will end.

Do create a fabulous outline. Call us and we’ll share our 8-step ©SFY Presentation Blueprint with you.

Do practice your material out loud and time it.

COMMUNICATION MISTAKE #3: Spending 100% of prep time on creating PowerPoint slides.

Don’t be the speaker that dumps EVERYTHING onto a ppt presentation and then reads the slides. Your visuals should be “visual” and used as support material. You are the main visual.

Exception: When a ppt deck needs to “stand alone” as a takeaway for investors etc.

Avoid these mistakes and keep on speaking. It’s fun, I promise!

#communication   #speakforyourself   #karencortellreisman   #speakermistakes

photo copyright  –  123rf.com/

 

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