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Surprising Adds that Could Make You a Super Communicator

Surprising Adds that Could Make You a Super Communicator

Ever been to a business event, power breakfast or strategy session dominated by one person? How about a dinner party or book club? You know the one!

The best communicators aren’t always the ones who talk the most in these various settings.

Charles Duhigg, Pulitzer Prize–winning investigative journalist, shares three ways we can be “super communicators” and really connect with almost everyone.

How to be a super communicator on a consistent basis

Ask questions

  • Super communicators ask a lot more questions. In fact, 10 to 20 times more questions.
  • Some questions invite you in. “Tell me more about your xxx.”
  • Some are deep questions – getting others to talk about beliefs, experiences. “How do you feel about being on the board of xxx?” Or, “Can you tell me a memory that is really important to you?”
  • Super communicators ask not just about facts but how you feel about what you are doing – all in hopes of creating reciprocal authenticity.

Be a humble conversationalist

Most super communicators were once crummy communicators. Duhigg’s research points out that these struggling communicators had to become keenly aware of having to listen intently to understand what the other person was saying. This heightened awareness propelled them to become super communicators with these attributes:  being honest, authentic,  vulnerable and nonjudgmental.

Looping for Understanding (great for conflict management):

  1. Ask a question … a deeper one. (see my first point above)
  2. Repeat back what they said.
  3. Ask if you got it right.

You don’t have to agree or disagree. “I understand where you are coming from. I think I’ve heard what you are trying to say. I have a different point of view…”

7 Super Communicator Goals

  • To listen for understanding.
  • To lower the burden of the conversation. You are not trying to get them to agree with you.
  • To find a connection.
  • To get others in the group to speak.
  • To be generally interested in what others are thinking.
  • To give credit to others when context permits.
  • To better navigate tough conversations.

Don’t dominate a conversation. Be the super communicator that makes the conversation of interest to all.

Thank you to Judy Dedmon Coyle for sharing this podcast with me.

Source: Krys Boyd’s NPR “Think” Podcast with Charles Duhigg, author of “Supercommunicators: How to Unlock the Secret Language of Connection

© 2024 Karen Cortell Reisman, All rights reserved 

Nothing Eclipses Your Executive Presence

Nothing Eclipses Your Executive Presence

Well, maybe on April 8, 2024. 😎

That’s the date of the once-in-a-lifetime total solar eclipse that will darken our skies, especially in my hometown, Dallas, Texas  … we are right in the middle of the path.

But, on every other day ➜

Show your executive presence by using the 7 C’s

Jun Medalla, writing for Business Insider, outlines these seven core tenets of executive presence:

☀️ Composure – Have grace under pressure. Stay calm.

☀️ Connection – Don’t hog the stage. Show others you’re engaged by asking for feedback and having good eye contact to all in the room and leaning towards those that speak.

☀️ Charisma – Share your positive energy by shining the spotlight on others. Listen, ask questions, have good eye contact and an open facial expression (aka smile). Make others feel understood.

☀️ Confidence – My mother-in-law, a professional portrait photographer always said, “Sit dynamically forward!”. Use body language to take control of the room. Sit tall. Stand tall.

☀️ Credibility – Demonstrate integrity, show expertise and good judgment, and be accountable, responsible and dependable.

☀️ Clarity – Prepare for meetings to avoid uncertainty. Use our Speak For Yourself® Blueprint presentation outline to strategize your 2 to 5 main points.

☀️ Conciseness – Less is more. Embrace your inner editor by asking yourself these 3 questions before you speak: “So what?” and  “Who cares?”  and  “Is anyone interested in this besides me?”.

Don’t get eclipsed by poor executive presence. You do not want to be kept in the dark, except from 1:40 to 1:44 CST, in Dallas on 4.8.24.  ☀️⚫️☀️

© 2024 Karen Cortell Reisman, All rights reserved 

One Trick for Texting that Guarantees More Productivity

One Trick for Texting that Guarantees More Productivity

Text messaging (92%) is second only to phone calls at 95% as the most widely used form of communication.

Texting is integral to the way you now communicate due to its speed, convenience and ability to create a permanent record.

So, how can you get more efficient with texting?

The other day I texted a fellow boutique business owner. She’s busy. I’m busy. I had three different time-sensitive questions to ask. I numbered the questions… #1, #2 and #3.

Because she’s smart, she answered each question using the same numbering and same order.

I responded … and you know how … same numbering system.

Done! Questions answered! In less than 10 minutes.

Your Texting Trick for more productivity

Organize your texts by numbering your questions, or answers, or observations.

Heed this one tip because an organized  text can save you time and money.

Number away.

PS: What other time-saving texting tips do you use?

➜ Thank you to @AnnZimmermanGallant for being this blog’s muse. You also do great texts! 😎

© 2024 Karen Cortell Reisman, All rights reserved 

The Best Speech That Broke All The Rules & how this relates to you

The Best Speech That Broke All The Rules & how this relates to you

Jason Kelce seated at Eagles News Conference reading his retirement speech

Jason Kelce’s retirement speech

Longtime Eagles center Jason Kelce announced his retirement with a nearly 45-minute speech filled with tears, memories and thank yous.

The Philadelphia Inquirer writes, “After 13 seasons with the Birds, there was a lot to say — and Kelce made sure he didn’t miss a thing, starting with his first day in pads before moving through high school, college, and the NFL. The 36-year-old future Hall of Famer also made sure to shout out his family, his fans, and the entire city of Philadelphia…”.

I’m not a Philadelphia Eagles’ fan. I’m not an avid sports follower. I am mesmerized.

Speech rules Jason Kelce broke

🎤 Rule: There’s an old and reasoned adage – “Be brief. Be gay. Be gone.”    ✅ Jason’s take: Talk for over 40 minutes and show emotion. He cares which makes us care.

🎤 Rule: Don’t cry.    ✅ Jason’s take: He cried, a lot. USA Today writes, “Even people who aren’t sports fans tuned into the press conference and cried with the Kelce family. It got many people thinking: It’s refreshing to see men cry.”

🎤 Rule: Don’t read verbatim from your notes.   ✅ Jason’s take: He looked down most of the time reading from his mobile.

🎤 Rule: Have good eye contact with your audience.   ✅ Jason’s take: See above! He’s staring at his phone.

🎤 Rule: Conclude with a compelling ending.   ✅ Jason’s take: End by saying, “That’s all I got.”

How rules and breaking rules applies to your presentations

Speech rules are a starting point. Our Speak For Yourself® Blueprint 8-step presentation organization tool works. You’ll be able to plan and execute speeches without going nuts.

Jason shows that you can pivot. And, like Jason, here are the times when you can break the good ‘ole rules:

  • You know your audience and you know they’ll understand your MO.
  • You know your topic, inside and out.
  • You have a high presentation skills’ comfort zone.

Quoting Jason Kelce, “That’s all I got.”

© 2024 Karen Cortell Reisman, All rights reserved 

Top 5 ½ Best 2023 Communication Habits

Top 5 ½ Best 2023 Communication Habits

My handsome husband, Jim, and I wish you a happy new year and a fulfilling year ahead! 🥂 🎉 

Time to reveal our ’23 Communication Best-Of List – guaranteed to boost your communication skills even more in ’24.

#1 🎤 Communication Habit: Find the humor. 

Even during drama-filled times and situations – funny stuff happens. Keep notes on this “you cannot believe what just happened” truths. Use this material in your conversations/presentations.

#2 🎤 Communication Habit: Ask questions. 

You will be forced to listen more and you’ll learn more than if you’re doing all the talking.

#3 🎤 Communication Habit: Read more. 

Fiction or non-fiction – you’ll gain insights and become even more articulate. Even a trashy novel can provide examples of how to use dialog, plot development, and what makes for a good story.

#4 🎤 Communication Habit:  Reflect on your positive communication experiences in ’23. 

You do a great job of remembering in exquisite detail when you think you’ve failed at running that meeting, or facilitating the board discussion, or giving a speech to your shareholders. Think back on when you rocked on your platforms. Not only will this make you feel great – but it has a positive rollover effect on your future gigs.

#5 🎤 Communication Habit:  Write more. 

Practice writing short and clear emails, articles, reports and posts.

Confession: I began writing this blog series … kicking and screaming. Now I realize it’s been one of my best communication habits. Writing makes you a better communicator. I am forced to observe with purpose… all the time… constantly mining for good info and stories.

#5 ½  🎤 Communication Habit: Empower by praising others.

It’s a complicated world, made just a little bit easier if you can find something positive to say to the next person in line at the grocery store or to anyone in your personal and professional arenas. You’ll make their day. So give someone a specific and sincere compliment today.

YOU are the reason this blog exists. Thank you for your support and comments directly on this blog or in my email box. See you in 2024. 

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