In our first blog on listening skills, Melissa Daimler, head of the Global Learning & Organizational Development team @Twitter, discusses three levels of listening and three listening tips recently reported in Harvard’s Business Review.

In just four words, here is your next Speak For Yourself® “How To Be a Better Listener” Tool:

Open mind. Shut mouth.

You encounter differing opinions all day, every day – at work, in the news, and at the gym when you respond to your trainer, “You expect me to do 25 squats with those weights?”

Open mind. Shut mouth.

Often you do a good job of staying quiet, physically. But are you staying quiet mentally? Even if you manage NOT to interrupt or start pontificating before the other guy is ready for your interaction, you have not maintained an open mind. Your mind is busy – you’re thinking about your own opinion, your next meeting, your flight to Europe later in the day.

To really listen effectively, keep an open mind while keeping your mouth shut.

© 123RF Stock Photo

© Karen Cortell Reisman, M.S., author of 3 books and President of Speak For Yourself®, works with decision makers on how to speak with gravitas. It’s all in how you speak for yourself. Karen also speaks about her cousin, Albert Einstein, in a message about hope, resilience and brassieres.

Read more at www.SpeakForYourself.com/blog.

Did you know that we also work 1:1 with decision makers on overcoming the fear of public speaking? Click here: https://www.karencortellreisman.com/seminar-what-i-didnt-say.html