It’s ironic that the hardest communication skill has nothing to do with speaking. It has everything to do with listening. If we just shut up long enough we’d really understand what’s going on with our organization/think tank/strategy planning/board meetings.
Melissa Daimler, head of the Global Read more [...]
What’s the most important word you use that gains your listeners’ attention?
Their names – spelled the way they like it spelled and pronounced the way they like it pronounced.
You exclaim, “I’m horrible at remembering names!” My answer, “You don’t have a Name Recall Chromosome. Read more [...]
Stories make your message stick whether you’re talking to your Board of Directors, inspiring your team, or chatting with your family.
Recently I used this story-telling formula in a webinar for my National Speakers Association. This equation resonated as their best take-away, so I’m sharing it Read more [...]
You are the CEO of your business, whether you are the business owner or you’re part of the executive team, or you’re a solopreneur.
Your financial capital will increase if you have high relationship capital.
Q: What is relationship capital?
A: The intangible capital that can be an asset Read more [...]
The Study: In 2014 researchers studied the role of communication when treating chronic pack pain. Half the patients received mild electrical stimulation. The other half received a placebo treatment.
The study gets more interesting --- each group was subdivided in half. One half received limited conversation Read more [...]