What’s the most important word you use that gains your listeners’ attention?
Their names – spelled the way they like it spelled and pronounced the way they like it pronounced.
You exclaim, “I’m horrible at remembering names!” My answer, “You don’t have a Name Recall Chromosome. Read more [...]
Stories make your message stick whether you’re talking to your Board of Directors, inspiring your team, or chatting with your family.
Recently I used this story-telling formula in a webinar for my National Speakers Association. This equation resonated as their best take-away, so I’m sharing it Read more [...]
You are the CEO of your business, whether you are the business owner or you’re part of the executive team, or you’re a solopreneur.
Your financial capital will increase if you have high relationship capital.
Q: What is relationship capital?
A: The intangible capital that can be an asset Read more [...]
The Study: In 2014 researchers studied the role of communication when treating chronic pack pain. Half the patients received mild electrical stimulation. The other half received a placebo treatment.
The study gets more interesting --- each group was subdivided in half. One half received limited conversation Read more [...]
We’ve explored several aspects of communication, including channel-based strategies (think Snapchat), content-based strategies (think GIFs and memes), and theory-based strategies (think Uses and Gratifications Theory) in order to equip ourselves with the tools and tips to communicate effectively with Read more [...]