You are about to hire your new VP of Sales. Or you are negotiating with the owner of a family-owned business for the rights to franchise. Or you are meeting with your CIO about a possible security breach.
And then the potential VP, the owner, and the CIO use one or all three of these highly annoying Read more [...]
#1 – It’s good to breathe!
#2 – It’s good to sleep.
#3 – It’s really nice to take the time to praise your colleague, friend, child, direct report, or your concierge at your hotel. (ie: anyone that deserves your compliment)
Read this note. It might help YOU if you’re having voice Read more [...]
It’s ironic that the hardest communication skill has nothing to do with speaking. It has everything to do with listening. If we just shut up long enough we’d really understand what’s going on with our organization/think tank/strategy planning/board meetings.
Melissa Daimler, head of the Global Read more [...]
This hoopla over the two teenage girls NOT able to fly on United Airlines due to their leggings has engaged, enraged and enlightened us on a few issues.
1. Some people fly “non – rev” meaning non-revenue meaning for free! Who knew?
2. If you fly as a guest on this airline they have a dress Read more [...]
We’ve explored several aspects of communication, including channel-based strategies (think Snapchat), content-based strategies (think GIFs and memes), and theory-based strategies (think Uses and Gratifications Theory) in order to equip ourselves with the tools and tips to communicate effectively with Read more [...]